Privacy Policy for the Purple Maids
This privacy policy outlines how The Purple Maids collects, uses, protects, and manages your personal information when you interact with our website or participate in our social media campaigns. By submitting your information through a form on our website or social media channels, you consent to the collection and use of your information as described in this policy.
Data Collection
We may collect the following types of information:
- Contact Information: Including your name, email address, and phone number, collected through online forms and social media campaigns.
- SMS Consent: If you opt-in, we may collect your phone number for SMS (text) messaging purposes.
- Any Phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to any third parties for marketing purposes.
Data Usage
Any information we collect from you may be used in one or more of the following ways:
- To provide you with a customized quote for home cleaning services.
- To send periodic marketing emails containing promotions, special offers, or discounts.
- To administer contests, promotions, or surveys in which you have chosen to participate.
Data Protection
We take the protection of your information seriously. All personal data stored in our Customer Relationship Management (CRM) software is secure and accessible only by authorized personnel. We do not sell, trade, or transfer your personal information to any outside party without your consent.
User Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to inaccurate information.
- Request deletion of your personal data, subject to any legal or contractual obligations.
To exercise any of these rights, please contact us using the information provided below.
Terms and Conditions of SMS Communication
If you opt-in to receive SMS (text) messages from us, you may receive promotional offers, coupons, or service-related information at the mobile number you provided.
- Customers and Guests: Updates regarding your Schedule, Type of Service, Reschedule and cancellation notices or other relevant information.
- Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
- You can opt out of SMS messages at any time by texting “STOP” to our number. Upon doing so, you will receive a confirmation SMS, after which you will no longer receive text messages from us.
- To rejoin, simply text “START” or “JOIN” to the same number, or sign up again through our website or other channels.
- For any issues with SMS services, text “HELP” for assistance.
- Please note that message and data rates may apply, and users typically receive 2-4 messages per month.
- For specific questions about your text or data plan, please contact your mobile provider.
- Important:We do not sell or share any SMS consent information or other personal information to third parties or affiliates for SMS or marketing purposes.
Policy Updates
We reserve the right to update this privacy policy as needed. Any changes will be posted on our website, and significant changes may also be communicated via email or SMS.
Accessibility
This privacy policy is accessible at any time through our website to ensure that it remains easily available for review.
Opt-In and Opt-Out
You may opt in or out of receiving communications from us at any time:
- Email Opt-Out: To stop receiving emails, click “unsubscribe” at the bottom of any email.
- SMS Opt-Out: Text “STOP” to opt out of receiving SMS messages.
Contact Information
For questions or concerns about this privacy policy, or to exercise your rights regarding personal data, please contact us at:
The Purple Maids