You can schedule a cleaning service by contacting us via phone, email, or through our website’s quote form. Our team will work with you to find a convenient time and discuss your specific cleaning needs.
Do you offer same-day cleaning services?
We strive to accommodate urgent requests and offer same-day cleaning services based on availability. Contact us as soon as possible, and we’ll do our best to fit you into our schedule.
What areas do you service?
The Purple Maids serves a wide range of areas. Please check our service area section on the home page or contact us directly to confirm if we service your specific location.
How much does a cleaning service cost?
The cost of our cleaning services depends on factors such as the size of the space, type of cleaning required, and frequency of service. We provide customized quotes based on your specific needs and preferences.
Do I need to be home during the cleaning?
You do not need to be home during the cleaning, though you are welcome to be present if you prefer. We can arrange for access to your home or office through a key or lockbox if you’re not available.
Are your cleaners insured and background-checked?
Yes, all of our cleaners are thoroughly background-checked and insured. We prioritize the safety and security of your home and ensure that our staff is professional and trustworthy.
Where can get cleaning tips on your site?
You can visit our blog posts to learn more about our services, techniques, and more!
What happens if I need to cancel or reschedule my appointment?
We understand life happens! If you ever need to cancel or reschedule, please give us at least 48 hours’ notice. This helps us adjust our schedule and offer your spot to another family. Cancellations with less than 48 hours’ notice may incur a cancellation fee.
Do you provide your own cleaning supplies and equipment?
Yes, we bring our own cleaning supplies and equipment. However, if you have specific products you prefer us to use, please let us know in advance.
What is your policy on damaged or missing items?
We take great care to ensure the safety of your belongings. However, if any damage or loss occurs, please report it to us immediately. We will investigate and address the issue according to our policy.
Where can I apply to work for Purple Maids?
You can fill out an application on our jobs page or give us a call.
We love making thingss sparkle in Seattle, Bellevue, Burlen, Federal Way, Issaquah, Kent, Kirkland, Mercer Island, Newcastle, Newport, Redmond, Renton, Sammamish, Shoreline, Fremont, Green Lake, Lake City, Magnolia, Maplewood, University District, Queen Anne, Wallingford, and Wedgewood.
