Frequently Asked Questions
You can schedule a cleaning service by contacting us via phone, email, or through our website’s quote form. Our team will work with you to find a convenient time and discuss your specific cleaning needs.
We strive to accommodate urgent requests and offer same-day cleaning services based on availability. Contact us as soon as possible, and we’ll do our best to fit you into our schedule.
The Purple Maids serves a wide range of areas. Please check our service area section on the home page or contact us directly to confirm if we service your specific location.
The cost of our cleaning services depends on factors such as the size of the space, type of cleaning required, and frequency of service. We provide customized quotes based on your specific needs and preferences.
You do not need to be home during the cleaning, though you are welcome to be present if you prefer. We can arrange for access to your home or office through a key or lockbox if you’re not available.
Yes, all of our cleaners are thoroughly background-checked and insured. We prioritize the safety and security of your home and ensure that our staff is professional and trustworthy.
You can visit our blog posts to learn more about our services, techniques, and more!
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This allows us to adjust our schedule and potentially accommodate other clients.
Yes, we bring our own cleaning supplies and equipment. However, if you have specific products you prefer us to use, please let us know in advance.
We take great care to ensure the safety of your belongings. However, if any damage or loss occurs, please report it to us immediately. We will investigate and address the issue according to our policy.
You can fill out an application on our jobs page or give us a call.