Hiring a Commercial Janitorial Cleaning Service in Seattle? 10 things to look out for.


Cleaning an office or a business can be time-consuming. A clean environment is essential for your health, employees’ productivity, and image, especially when you have unexpected clients and customers who may visit.

Many companies are torn between adding a new crew for cleaners or hiring a commercial cleaning service. While there are pros and cons to the two processes, many prefer getting a commercial janitorial service more quickly. Some cleaning machines are only available at commercial cleaning companies. 

What are the essentials to consider when looking to hire commercial cleaning services?  

There are essential questions to ask before you settle for a particular company. Let’s look at what you should ask before making the final decision.

Essential Questions to Ask Before Hiring a Commercial Cleaning Company

After screening for several companies, you are left with a few that you think are a good fit for your building, but before you settle for the best, it’s good to set an interview and ask a series of questions.

  1. What Sort Commercial Cleaning Services does your Company Provide?

It should be the first question to ask the company’s representative to help you figure out if they will meet their needs. A professional company will be able to specify its services while those who aren’t keen on their services will answer like cleaning the floors.

  1. Does your Company have Experience with a Business like mine? How Many Years have you been in business?

Understandably, every company has its starting point, but you also don’t want your business to be the try and error field. Experience is vital, and the longer the company has the experience, the more success it has on what it does. 

A company has to at least have worked on a similar business like yours. Each industry has its own needs for its cleaning services. If you want medical cleaning, then you can’t hire a janitor. You will need a company that has experience in cleaning medical equipment and surfaces.

  1. Do you have Long Term References? 

The references the company provides should be companies that are related to your type of business. With the long-term references, you will get more enlightened on how a company operates first hand. You will ask how their work relationship is and if there had been any issues in the past.

  1. What Are Your Rates? 

Finding a company that fits your budget should be your top priority to ensure your cleaning needs are met. Ask if the company has some special services and offers. Don’t be shy asking this type of question even if it’s your first time dealing with them; it might save you a lot more than you could have imagined. 

  1. Do you Screen Your Employees?

It’s essential to know how the potential company can screen their employees’ backgrounds before hiring them. Despite it being a personal question, you have the right to ask as they will be in your office at night unsupervised. These will give you confidence that your business will be safe.

Some companies also do regular drug tests to ensure their employees do not drug while they work for them.

  1. Do you Train Your Employees?

Many companies will assume that you know their employees are trained but asking this question will get them in surprise, and you will be able to determine if they will tell the truth from their reaction. A company that provides quality services is most likely to train its staff.

You can also ask what they are trained on, is it industrial medical or general cleaning according to the cleaning you want. Get to understand how many hours they are trained and how new employees will take to start working.

  1. What is Your Employee Turnover?

While many may not consider it essential while looking for commercial cleaning services, it is good to understand if your business will have the same people cleaning or be different every week. These will also give you a chance to know if you will receive quality services. 

  1. Does The Company Have an Insurance Policy and License?

It is OK to ensure the cleaning company you hire has an insurance policy that can cover any accidents. It will give you the confidence to know the company can pay you if damage happens while cleaning your business.

Insured companies can be more expensive as compared to uninsured companies. If a company says it has insurance, it’s good to see it as many can say they have while they don’t.

It’s also highly advisable to hire a company that has a relevant license from the local authorities. 

  1. Do You Use environment-friendly Cleaning Supplies?

Inquire about what type of supplies a company uses.  Are they environmentally friendly? Know the kind of chemicals used to clean, and if they can cause any health concerns? Learn why they use the type of supplies they are using.

You can also use the opportunity to enquire if the company uses its supplies. Most companies come along with their collections, and if you find a company that asks you to buy supplies for yourself, it might not be the right company. 

  1. What Equipment do you Use?

When hiring a cleaning company, it’s essential to know the type of equipment they are using. The more modern the equipment is, the better services you will receive. It also shows the company is professional and is better equipped.


There are many cleaning companies, and it can be hard to single out what’s best for your business. With a list of questions, you will have a simpler time sorting the best answers.

A professional company will give precise answers and get your needs sorted without increasing your budget, offering you excellent customer care, being environmentally conscious, and equipping your workers with exceptional skills.

Ensure the company is insured and licensed by various authorities before signing any contract. A company that has a reputable portfolio gives you the confidence that you will get the same type of services. 

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Ebony BrownEbony Brown
22:51 19 Aug 22
Dianna was amazing! She was very punctual, thoughtful, and detailed in cleaning and organizing things in our house. She went above and beyond. She really gave us a fresh start after being displaced in our home for the last 4 months with two toddlers and a kitchen remodel and several other dusty and dirty home projects. Thank you so so so much Dianna! God bless you! It feels like a brand new home in here!!!!
Margi LMargi L
19:38 09 Aug 22
She was very nice and went about her work very quietly. All of the rooms were nice and clean. The kitchen and bathroom fixtures all shining like new. Appliances and sinks were nice and shiny. Overall I am very happy with the clean apartment. I love the purple top, just to remind me of the company name. FYI, I just moved in to this apartment in May and have made some tiny improvements in the appearance, but as the years go by, just not able to do all that I wish to do. Glad for the help.
Ariel RubyAriel Ruby
19:10 28 Jul 22
Diana was friendly, efficient, and left our place nice and clean—we had a deep clean from a certain big cleaning company recently and she got spots they missed even though this was a standard clean! So glad we got someone with her level of professionalism. The company communicates well, answers questions quickly, and makes it easy to schedule cleaning.
Busy IzziBusy Izzi
03:08 19 Jun 22
We signed up with The Purple Maids to provide support for some friends and didn't realize we'd see them in action when we dropped by our friends' home for a little visit last week. Diana was doing beautiful work and it was a delight to see what a blessing she is to our friends! She was very thoughtful with regard to coordinating use of space as she cleaned, and she took time to do some "little extras" that really impressed us. We're so thankful for Diana and The Purple Maids!!
Ayesha TellisAyesha Tellis
22:04 24 May 22
Libby and Florinda did such a thorough and wonderful job. It was my first experience with the service and I’m so thrilled with the job they did. Anastasia and Gloria were great at scheduling me and walking me through the service. 100% recommend!
Rhiannon BallardRhiannon Ballard
21:18 04 Aug 21
Excellent results!! I am very impressed. My family and I moved out of a rental and wanted to have it cleaned professionally. I’ll admit that I was a little nervous when only one lady showed up to clean a 2,000 square foot home, but Valaria is an army of one. This girl cleaned every inch in every corner. She didn’t miss a single cob web. And the bill was even on the low end of the quote! I couldn’t be more pleased and I will be booking these folks for all of my future cleaning needs. Thank you Purple Maids!!
Tammy Lopez (Tammy)Tammy Lopez (Tammy)
00:24 25 Jul 21
Loved it. Olivia did an amazing job. Thank you!
Chad SChad S
21:06 24 May 21
Anastasia and her team are wonderful! We have had several cleaning companies clean our house, and they are by far the best, most thorough company we have used! They are so friendly, easy to work with, and payments are easily handled. Would highly recommend!
Jennifer EvangoJennifer Evango
14:42 01 May 21
I have been using The Purple Maids for a few months now and they do a great job every time!
Danielle DuPontDanielle DuPont
23:33 26 Jan 21
We started using Purple Maids at multiple multi family housing complexes in Pierce County once the pandemic hit to utilize their Covid-19 disinfecting services in our units. This giving our new tenants ease that their unit has been fully disinfected and sanitized prior to moving in. The staff is professional and responsive from the easy scheduling to the cleaning service they provide. I would highly recommend Purple Maids!

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